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UID:19876-1778068800-1778071500@www.muskokalakeschamber.ca
SUMMARY:Lunch & Learn Series Session 5: 5-Star Customer Experience
DESCRIPTION:Keep the human\, add the smart \n\n\n\n\nIf customers are waiting too long\, follow-up is inconsistent\, or your team is drowning in messages\, this is why. Great service is not about doing more. It’s about doing the right things every time.\nThis session helps you improve response time\, personalization\, and consistency while protecting your brand voice. You’ll leave knowing where your customer experience breaks down\, what to fix first\, and how AI can support your team without making your business feel robotic. No scripts. No spam. Just better service. \nWhat We’ll Cover\n\nWhere CX breaks: slow replies\, missed follow-ups\, unclear next steps\nHow to keep your brand voice consistent across the team\nUsing AI for follow-up\, summaries\, and faster response drafts\nFeedback loops: how to learn from reviews and client feedback\nWhere chatbots help vs where they hurt\n\nWhat You’ll Get\n\nA customer journey snapshot worksheet (pre-session)\nA CX audit worksheet to spot gaps and quick wins\nA brand voice prompt builder you can reuse\nA simple follow-up system you can implement in 30 days\n\nWho It’s For\n\nOwners who want stronger reviews and repeat business\nTeams handling customer emails\, DMs\, calls\, or service requests\nLeaders who want better service without adding headcount\n\nAbout Sara\nAI Strategist\, Small Business Growth Advisor and former Business Broker. \nSara is a strategic AI partner who listens first\, then helps small business owners and leaders to build a clear AI Action plan with tools they can use confidently. \nRegister Here 
URL:https://www.muskokalakeschamber.ca/event/lunch-learn-series-session-5-5-star-customer-experience/
CATEGORIES:Community,Home Page,Webinar
ATTACH;FMTTYPE=image/png:https://www.muskokalakeschamber.ca/wp-content/uploads/2026/03/Screenshot-2026-03-06-125415.png
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DTSTART;TZID=America/Toronto:20260520T140000
DTEND;TZID=America/Toronto:20260520T160000
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CREATED:20260320T151546Z
LAST-MODIFIED:20260320T151546Z
UID:19980-1779285600-1779292800@www.muskokalakeschamber.ca
SUMMARY:Webinar: How to Start a Business
DESCRIPTION:How to Start a Business Workshops \nOur workshops cover everything you need to start and run a business\, including: \n\nBusiness Structure (Sole Proprietorship vs Corporation)\nBusiness Registration\nHST\nWSIB\nResources for Small Businesses\, and more\n\nBook a Webinar here: How to Start a Business
URL:https://www.muskokalakeschamber.ca/event/webinar-how-to-start-a-business-2/
CATEGORIES:Community,Home Page,Webinar
ATTACH;FMTTYPE=image/png:https://www.muskokalakeschamber.ca/wp-content/uploads/2026/03/Workshop-Apr-Jun-2026-1080x1080-PNG.png
ORGANIZER;CN="Muskoka Small Business Centre":MAILTO:admin@muskokasmallbusiness.ca
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DTSTART;TZID=America/Toronto:20260527T120000
DTEND;TZID=America/Toronto:20260527T124500
DTSTAMP:20260617T231003
CREATED:20260306T175631Z
LAST-MODIFIED:20260306T175631Z
UID:19879-1779883200-1779885900@www.muskokalakeschamber.ca
SUMMARY:Lunch & Learn Series Session 6: Sales and Marketing at Ease
DESCRIPTION:Cut through the noise \n\n\n\n\nIf you’re posting\, emailing\, and trying everything\, but leads still feel random\, this is why.\nMarketing doesn’t need more content. It needs a clearer message and a better follow-up system. \nThis session helps you use AI ethically for targeting\, copy\, and lead nurturing that actually fits your business. You’ll leave knowing what to say\, who to say it to\, and how to use AI to support marketing and sales without sounding generic. No jargon. No hype. Just clarity. \nWhat We’ll Cover\n\nPositioning that makes people lean in\nSimple targeting: who you want\, who you don’t\, and why\nUsing AI to draft better copy without losing your voice\nBuilding a follow-up plan that stops leads from going cold\nContent planning that supports sales instead of just “posting”\n\nWhat You’ll Get\n\nAn ideal customer refresher worksheet (pre-session)\nAn AI campaign planner you can reuse\nA short prompt library for emails\, posts\, and follow-ups\nA simple 30-day content and follow-up plan\n\nWho It’s For\n\nOwners who want consistent leads without burning out\nTeams doing marketing\, sales\, or client outreach\nLeaders who want a system\, not another tactic\n\nAbout Sara\nAI Strategist\, Small Business Growth Advisor and former Business Broker. \nSara is a strategic AI partner who listens first\, then helps small business owners and leaders to build a clear AI Action plan with tools they can use confidently. \n\nRegister Here 
URL:https://www.muskokalakeschamber.ca/event/lunch-learn-series-session-6-sales-and-marketing-at-ease/
CATEGORIES:Community,Home Page,Webinar
ATTACH;FMTTYPE=image/png:https://www.muskokalakeschamber.ca/wp-content/uploads/2026/03/Screenshot-2026-03-06-125600.png
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