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Afternoon Presentation:
Title: The Disney World Effect! – How to master the customer service experience
(title subject to change if necessary)
Description: As an entrepreneur, Daniel is passionate about people and understands firsthand the impact that both great and poor customer service can have on any business, in any industry or within any community. Are you hoping to inspire your audiences’ perception on people? Are you looking for some  non-traditional approaches to delivering excellent customer service? Do your need a refreshing take on the customer experience? This high energy presentation was developed to inspire excellence and appreciation for the customers and community we serve!
Key Takeaways: Mastering customer service, The Art Of Experience, People service, Positive impact, relationship building, Attractive salesmanship, building strong communication, The importance of customers Trust, The Disney World effect and many more…
Evening Presentation:
 
Title: Entrepreneurship Survival Kit – The Fundamental “Must-Have’s”  To Be Successful In Business Today! (title subject to change if necessary)
 
Description: Daniel grew his  company T By Daniel, from a grassroots startup, to an established local tea brand who has served some very notable guests! The journey has been both challenging and worthwhile and Daniel aims to present both aspiring entrepreneurs and existing business owners with the grit and tenacity it takes to start a business and the hope and inspiration needed to sustain it. Using real-life examples and experiences Daniel will leave you ready to tackle your business in a creative, realistic and impactful way.
 
Key Takeaways: The Art of storytelling, Developing a winning attitude and mindset, Respect, Star power (Infusing personality into your business) The hustle, Overcoming setbacks, resilience, creativity in business, staying competitive in your industry and more…